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 Login problems

Hotmail & MSN email addresses

If you are a Hotmail or MSN user and are experiencing difficulties please follow the below instructions:

  1. Open a NEW browser window
  2. Type www.offerzoo.co.uk in the address field
  3. Press 'Enter'
  4. Login as normal

Password problems

The password you use to enter Offerzoo is case-sensitive.

The problem may be that one or more of the letters in your password is being entered in the wrong case (i.e. lower case instead of upper case or vice versa). Alternatively, you may accidentally be entering a blank space before your password.

Cookies & cache

If you are still having trouble logging in please delete any Offerzoo cookies you may have on your computer and clear your browser cache.

Below are instructions explaining how to do this for Internet Explorer running on Windows XP.

Clear your Offerzoo cookies:

  1. Close all browser windows.
  2. Go to your "Start" menu, found on your task bar.
  3. Select the "Search" or "Find" option, and "Files or Folders".
  4. Type in Cookies in the search box and make sure that your hard drive (usually C:) is selected in the "look in" field.
  5. Once it has pulled up the list of files and folders it has found, find the folder named "Cookies" and double click it.
  6. Lastly, delete all the files that have the word "offerzoo" in them.

Clear your browser cache:

  1. Close all browser windows.
  2. Click the "Start" button, and select "Settings > Control Panel".
  3. Choose "Internet Options".
  4. On the "General" tab, click "Clear History".
  5. When it asks "Delete all items in your History folder?" click "OK".

If the problem persists, or if you need further instructions, please send an email to technical@offerzoo.co.uk letting us know how we can help.

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